QALBI — MEMBERSHIP & PRICING

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This page explains Qalbi's current membership plan, pricing, and how payment works. It should be read together with our Terms of Service, Refund Policy, and Cancellation Policy.

1. Current Membership Plan

Qalbi currently offers a single plan, available to all members worldwide:

Monthly Membership — €10 EUR per month (or the equivalent amount in the currency shown on the payment page)

The price shown to you at registration and on the payment page is the price that applies to you. This price may change at any time for future billing periods, as described in our Terms of Service (Section 11).

2. What's Included

Monthly Membership gives you access to Qalbi's matchmaking features for as long as your membership remains active, including:

  1. Creating and managing your profile
  2. Browsing and searching other members (once your profile meets the access requirement — see Section 4 below)
  3. Messaging matched members
  4. Voice and video calling with matched members
  5. All other matchmaking features made available to members from time to time

3. How Payment Works

Payment is made by manual bank transfer. Membership is paid monthly and is not automatically charged:

  1. Once you finish setting up your profile, open the payment page (available to logged-in members). It shows Qalbi's bank details and the current monthly price.
  2. Make the bank transfer. The name on your transfer must exactly match the full name you registered with on Qalbi — payments made under a different name cannot be verified or accepted.
  3. Email a copy or screenshot of your payment receipt to info@qalbi.online (the payment page has a button that opens a pre-filled email for you).
  4. We verify your payment against our bank records and then activate your membership for that monthly period. Verification is done manually, so activation may take some time.
  5. Each month, you'll need to make a new payment to keep your access. We may send you a reminder, but it is your responsibility to keep track of your renewal date. We never take money from your account automatically.

Please make sure the full membership price arrives in our account. Bank, intermediary, and currency-conversion fees are your responsibility, and a transfer that arrives short may not be credited until the difference is paid.

If you do not renew before your current period ends, your access to paid membership features will end until you make a new payment.

Qalbi does not collect or store your card details. Payments are made directly by bank transfer.

4. Browse Access Requirement

Regardless of payment status, your own profile must meet certain minimum requirements before you can be seen by, or browse, other members: at least 10% profile completion, gender specified, and at least one approved profile photo uploaded. This requirement applies to all members and may be updated from time to time (see our Terms of Service, Section 5).

5. Price Changes

Qalbi may change the membership price at any time for future billing periods. Any price change will not apply to a period you have already paid for.

6. Refunds and Cancellation

Refund eligibility is governed by our separate Refund Policy. Cancelling or closing your account is governed by our separate Cancellation Policy. Purchasing a membership does not itself guarantee that you will find a match, relationship, or marriage (see our Terms of Service, Section 21).

7. Questions

If you have questions about membership plans, pricing, or a payment you've made, contact us at:

  1. Qalbi
  2. Email: info@qalbi.online
  3. Website: www.qalbi.online

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